Shipping and Returns

Shipping and Returns | Kazzi Kovers

Updated 19th June 2026

At Kazzi Kovers®, we're committed to delivering your order quickly and safely. Your satisfaction is our top priority. By processing your payment and completing your order with Kazzi Kovers, you agree to the following Terms and Conditions regarding the shipping and delivery of your order. 

Please review our Shipping and Returns Policy below to understand how we handle and deliver your purchases.

PLACING YOUR ORDER

Orders can be placed online via our website.

Orders are processed within 1-2 business days (Monday to Friday, excluding Queensland public holidays).

Phone orders are also welcome. Please call +61 (0)7 3172 8445 if you require assistance placing your order.

Where applicable, any savings or discounts are calculated and applied in Australian Dollars (AUD) on the relevant product page.

SHIPPING & DELIVERY

Shipping costs apply and are calculated at checkout based on the weight of your order.

Once full payment has been received and cleared, orders are typically dispatched within 1-2 business days. Please note we do not dispatch orders on weekends or Queensland public holidays.

We ship Australia-wide and internationally through Australia Post and trusted international delivery partners. We can deliver to residential, commercial, PO Boxes, Parcel Lockers, and Parcel Collect addresses.

Shipping Address Accuracy
Please ensure your shipping details are correct at checkout. Kazzi Kovers is not responsible for delayed, misdirected, or undelivered orders due to incorrect or incomplete address details provided by the customer.

If redelivery is required due to incorrect address information, any associated costs will be the customer's responsibility and are non-refundable.

Redirecting Your Parcel
If you wish to redirect your parcel after dispatch, you can do so via the Australia Post App, subject to Australia Post’s terms and availability. Please note that once a delivery redirection has been processed, further changes may not be possible.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details, allowing you to monitor delivery progress directly with the courier.

Transit Responsibility
While every effort is made to ensure your order arrives safely, Kazzi Kovers is not liable for items that are lost, stolen, damaged, or delayed in transit once they have been handed over to the shipping carrier. If an issue arises, we recommend lodging an enquiry directly with Australia Post via their website or mobile app.

Bulk Orders
Large or bulk orders may be shipped in multiple parcels to ensure your purchase arrives safely. Where applicable, each parcel or box will be clearly labelled (e.g. 1/2 and 2/2) if your order is dispatched in two or more separate packages.

Need Assistance?
📧 admin@kazzikovers.com.au
📞 +61 (0)7 3172 8445

RETURN ELIGIBILITY

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition, and returned with all original tags attached.
  • Return requests must be made within 30 days of receiving your order.
  • Items must be returned in their original packaging.
  • Shipping costs are non-refundable for change-of-mind returns.

If you have changed your mind or the item you ordered is the wrong size or colour, you are welcome to return the item for an exchange.

Please note that additional shipping charges will apply to change-of-mind exchanges, including the cost of returning the item to Kazzi Kovers and the shipping cost for the replacement item. This applies regardless of any free shipping or promotional offers that may have been applied to your original order.

Seconds / Sale Items
Please choose carefully, as Seconds items are not eligible for returns, refunds, exchanges, or change-of-mind, unless the item is faulty, damaged, or not as described.

Return Address
Kazzi Kovers
PO Box 331
Coorparoo QLD 4152
Australia

REFUNDS

Shipping costs are non-refundable.

Once your returned item has been received, it will be inspected, and we will notify you of the outcome. We may contact you via email or telephone regarding the status of your return or refund.

If your return is approved, the refund will be processed to your original payment method (e.g. credit card, PayPal), excluding any original shipping charges.

Please allow 1-3 business days for your refund to be processed. Processing time may vary depending on your financial institution or card issuer.

AUSTRALIAN ORDERS

Metropolitan Areas
Please allow 1–4 business days for delivery.

Regional Areas
Please allow 3–8 business days for delivery.

Country & Rural Areas
For South Australia, Western Australia, and other country and rural areas, please allow 5–11 business days for delivery.

Peak Periods & Holiday Delivery
Please note that the above delivery times may vary depending on the time of year, including public holidays and festivals, particularly around Easter and Christmas, as well as during severe weather conditions. Please allow an additional 1–5 business days during these busy times for delivery.

INTERNATIONAL ORDERS

A tracking number is included for all international orders.

All shipping costs are calculated at checkout based on the weight and destination of your parcel. Most orders typically weigh between 14 oz (400 grams) and 105 oz (3kg).

We ship internationally via Australia Post and trusted affiliated postal partners.

While every effort is made to ensure your order arrives safely, Kazzi Kovers is not responsible for items that are lost, stolen, damaged, or delayed in transit once they have been handed over to the shipping carrier. However, we are always happy to assist in following up with the carrier where possible.

International Duties, Taxes & Customs Charges
For orders shipped outside Australia, any applicable customs duties, import taxes, tariffs, or other charges imposed by the destination country are the purchaser's responsibility. These charges are not included in the product price or shipping cost.

It is the customer’s responsibility to check and pay any applicable import duties, taxes, tariffs, or customs charges required by their country, including but not limited to New Zealand, the United States, Canada, Europe, and the Rest of the World.

If an order is refused, abandoned, or returned due to non-payment of applicable duties, taxes, or customs charges, shipping costs and any associated fees are non-refundable, and additional return or handling charges may be deducted from any eligible refund.

USA Customers

To our customers in the United States of America (USA).

Due to the current tariff charges applied to imports from Australia into the USA, these charges are not collected at checkout.

Once your order has been placed, a member of our team will personally contact you with a separate invoice for the applicable tariff charges. Your order will be dispatched once this invoice has been arranged and paid in full.

Alternatively, if you would prefer to confirm the estimated tariff charges before placing your order, please contact us, and we will be happy to assist.

We understand that these additional costs may be frustrating, and we sincerely apologise for any inconvenience this may cause.

We are deeply grateful for the continued support of our wonderful US customers over the years and remain committed to making this process as smooth and transparent as possible.

Thank you for your understanding and ongoing support.

EUROPEAN (EU) Customers

For customers located in European Union countries, eligible online purchases may be cancelled under the EU 14-day right of withdrawal.

This means that once your order has been delivered, you have 14 calendar days to notify us if you wish to withdraw from your purchase and return your order for a change of mind. Once you have notified us, you have a further 14 calendar days to return the goods.

Returns made under the EU 14-day right of withdrawal are treated as change-of-mind returns, and the customer is responsible for all return shipping costs.

Once your returned item/s have been received and approved, your refund will be processed within 1-2 business days. Please allow a further 1-3 business days for the funds to reach your account, depending on your bank or payment provider.

From 19th June 2026, online stores selling to customers in the European Union are required to provide a clear electronic withdrawal process. If you wish to exercise your right of withdrawal, please submit your return request via your Customer Account, our Online Form, or by emailing us at orders@kazzikovers.com.au.

All other returns, refunds, faulty items, damaged items, incorrect items, lost or delayed parcels, and refund eligibility are outlined in our Shipping & Returns Policy and remain in effect.

INCORRECT PRODUCT DELIVERED

If you receive an incorrect item, please contact us via email with a photo for verification. We will promptly arrange the return of the incorrect item and ensure the correct product is sent to you at no additional cost.

E: orders@kazzikovers.com.au

    _________________________________________________________

    If you have any further questions, please call us on (07) 3172 8445 or contact us via email at admin@kazzikovers.com.au during business hours: Monday to Thursday, 9.00 - 5.00 pm,  and Friday, 9.00 am-4.00 pm (excluding public holidays and weekends).

    We'll be happy to assist with your enquiry and aim to respond on the same business day or the next business day.

    _________________________________________________________

    CONTACT

    Kazzi Kovers

    PO Box 331, Coorparoo, QLD 4151

    Brisbane, Queensland, 

    AUSTRALIA.

    Australia: (07) 3172 8445

    International: +61 (0)7 3172 8445

    Email: admin@kazzikovers.com.au

    _________________________________________________________

    Kazzi Kovers®

    ABN 61 165 232 762

    GENERAL QUESTIONS

    Cleaning your Kazzi Kovers products before use is a matter of personal preference. Our 100% Cotton Garment and Storage Bags are ready to protect and store your garments, seasonal items, and belongings from the moment they arrive.

    Some products may require occasional spot cleaning or a gentle wipe-down, like our wooden hangers, or lightly sanding the cedar blocks and cedar rings. Otherwise, it depends on the material and how they are stored. Always refer to the individual care instructions provided with each product or see our Care Instructions Guide.

    More importantly, always ensure that clothing, linens, delicate fabrics, keepsakes, accessories, and all other items are freshly cleaned and completely dry before seasonal, short-term, or long-term storage. This helps prevent trapped odours, moisture build-up, and pest attraction while supporting the longevity of the items stored inside.

    - Kazzi Kovers

    When comparing plastic storage boxes, cardboard boxes, vacuum bags, and cotton storage bags, each provides a very different level of care.

    Plastic storage boxes and vacuum bags may be convenient when the priority is fitting a large volume of clothing or seasonal items into a compact space. However, tightly packed or compressed garments can restrict airflow, place unnecessary pressure on the fibres, create deep or permanent creases, and distort delicate or structured items. Over time, trapped heat and moisture may contribute to musty odours and mould, while residual oils and untreated stains may lead to yellowing and fabric deterioration, particularly when items remain stored and unchecked for six to twelve months.

    Cardboard is porous and can absorb moisture from the surrounding environment. It may soften, weaken or deteriorate over time, creating small openings through which dust, dirt, and insects can enter and damage the contents.

    Kazzi Kovers® 100% Cotton Storage Bags are suitable for both short- and long-term storage. They are ideal for wool jumpers, sweaters, cashmere, knitwear, scarves, seasonal items, blankets, quilts, and linens. Storing these items flat can help prevent shoulder bumps, minimise stretching, and preserve the integrity of the fabric.

    Our Preservation Sets combine museum-quality Cotton Storage Bags and Acid-Free Tissue Paper, making them a considered choice for delicate fabrics, keepsakes, memorabilia, heirlooms, and treasured seasonal pieces. For additional protection, place acid-free tissue paper between the folds or individual articles to support the fabric, soften creases, and reduce unnecessary strain on the fibres.

    Occasional and structured garments, including suits, dresses, jackets, leather garments, coats, and gowns, are better stored hanging inside fully enclosed cotton garment bags. This allows each garment to retain its natural drape and shape without being folded, compressed, or crushed.

    Always ensure every item is clean and completely dry before placing it into storage. Keep your belongings in a cool, dry, well-ventilated area away from direct sunlight, dampness, and excess humidity.

    For more guidance, please take a moment to read:

    The Truth About Vacuum Bags - (5-7 minute read.)

    The Truth About Garment Bags - (5-7 minute read.)

    - Kazzi Kovers

    As part of good long-term storage care, we recommend checking stored items, garments, linens, bedding, delicate fabrics, keepsakes, and heirloom pieces every 6-12 months, particularly when they have not been worn or used.

    Although our breathable, fully enclosed bags help protect stored items from dust, light, moisture build-up, and insects, occasional inspections allow you to identify any changes caused by the surrounding storage environment. Gently remove each piece and check that it remains clean, dry, fresh, and free from staining, discolouration, persistent fold lines, or signs of insects or moth damage before returning them to storage.

    For additional care, place Acid-Free Tissue Paper between folds to cushion delicate fabrics and reduce creasing. Cedar Rings and Cedar Hanging Blocks may also be used in wardrobes, drawers, cupboards, and storage areas to help deter moths and other insects, and absorb odours. Avoid placing cedar directly against light-coloured fabrics, as the natural wood may cause colour transfer. You can wrap the cedar in a tissue or acid-free tissue paper where necessary.

    - Kazzi Kovers

    For long-term storage, ensure all garments, linens, bedding, keepsakes, and heirloom pieces are freshly laundered or professionally cleaned and completely dry before placing them inside your Cotton Garment Bags, Storage Bags, or Cotton Packing Cells. Zip each bag to the very end to ensure it is fully enclosed before storage. Store each bag in a cool, dry, and well-ventilated area away from direct sunlight, dampness, and excessive humidity.

    As part of good long-term storage care, we recommend checking your belongings every 6-12 months, particularly when they have not been worn or used. Although our breathable, fully enclosed bags help protect stored items from dust, light, moisture build-up, and insects, occasional inspections allow you to identify any changes caused by the surrounding storage environment. Gently remove each piece and check that it remains clean, dry, fresh, and free from staining, discolouration, persistent fold lines, or signs of insects or moth damage before returning them to storage.

    Delicate and knitted fabrics, including wool, cashmere, silk, fine knits, vintage garments, and heirloom items, are generally best stored flat to reduce stretching and unnecessary strain on the fibres, seams and embellishments. Place Acid-Free Tissue Paper between the folds, as this helps cushion the fabric, soften fold lines, and provide an additional layer of care. During each inspection, refold the items along different lines and replace any tissue paper that has become torn, crushed or damaged before returning them to storage.

    For additional protection, place Cedar Rings or Cedar Hanging Blocks in wardrobes, walk-in robes, linen cupboards, drawers, shelves, and other storage areas to help naturally deter moths, silverfish, and other insects. Cedar can also help absorb excess moisture and unwanted odours. Avoid placing cedar directly against light-coloured garments or fabrics, as the natural wood may transfer colour. Instead, wrap the cedar in acid-free tissue paper, or wrap it in tissue and place it between the stored item and the cedar.

    Cedar Rings: Best placed 1-2 m apart, or they slip over your existing hangers. For smaller wardrobes and drawers. and shelves.

    Cedar Blocks: Best placed 2-3 m apart. For larger wardrobes and spaces.

    If you are travelling and will be unable to inspect your stored belongings for an extended period, careful preparation is particularly important. Ensure every item is clean and thoroughly dry before long-term storage. Use acid-free tissue paper where appropriate, add cedar protection to deter moths and absorb moisture, and choose a storage area where your belongings are kept in a cool, dry, and well-ventilated space, and protected from direct sunlight and moisture.

    - Kazzi Kovers

    Delicate garments are generally best stored flat rather than hung. Cashmere jumpers, fine knits, silk pieces, scarves, and other fragile or refined fabrics can stretch, develop bumps, or lose their shape when left on hangers for extended periods, placing unnecessary strain on the fibres of the garment or accessory.

    Fold each item carefully, and place it inside a breathable Cotton Storage Bag. For added support and care, use Acid-Free Tissue Paper between folds to help minimise persistent creasing, reduce fabric-to-fabric pressure, and preserve the item's shape and fabric integrity, season after season.

    - Kazzi Kovers

    Garment Bags are designed for hanging clothing and are ideal for dresses, suits, jackets, blazers, coats, gowns, wedding dresses, costumes, uniforms, vintage pieces and heirloom garments.

    Storage Bags are designed for items that are best kept folded or laid flat, including sheets, blankets, throws, quilts, doonas and other seasonal items.

    Delicate garments and fabrics, such as cashmere, wool, jumpers, sweaters, silk pieces and scarves, are also best stored flat to help prevent stretching, loss of shape and unnecessary strain on the fibres.

    Crafted from 100% breathable cotton, Kazzi Kovers Storage Bags are also ideal for preserving handmade quilts, mementos, children's keepsakes, historic pieces and cherished family heirlooms. For additional care and long-term preservation, we recommend layering or wrapping treasured items with our FSC® Acid-Free Tissue Paper.

    - Kazzi Kovers

    Yes. Always clean and launder your garments, textiles, and seasonal items before placing them into short- or long-term storage. Follow each item's care instructions, or have it professionally cleaned where appropriate.

    Food residue, body oils, perspiration, make-up, and untreated stains can attract moths and other insects, contribute to discolouration, and become increasingly difficult to remove over time.

    Ensure every item is completely dry before storing it. Residual or trapped moisture can cause musty odours, discolouration, mould, mildew, staining, dye bleeding or transfer, and corrosion of metal trims or fastenings, which may mark the surrounding fabric.

    - Kazzi Kovers

    GARMENT BAGS

    Our Garment Bags are beautifully made from premium 100% cotton fabric. A breathable, natural and eco-friendly fabric.

    Cotton allows air to circulate around your garments and stored items, helping to reduce trapped moisture and musty odours. It also provides gentle protection from dust, light, moths and other insects, helping your clothing and cherished pieces stay fresh and beautifully preserved season after season.

    - Kazzi Kovers

    Unlike plastic, non-woven, nylon, polyester, and many synthetic covers, which may deteriorate over time, restrict airflow and trap heat and moisture, Kazzi Kovers Garment Bags are made from 100% cotton, a naturally breathable plant-based fabric that allows air to circulate around your garments while they are stored.

    The cotton fabric's breathability helps reduce trapped moisture, while the fully enclosed design provides a gentle protective barrier against dust, dirt, light, mould, moths, and other insects.

    For seasonal, delicate, sentimental, vintage, and investment pieces, cotton offers a more considered and safe way to help preserve fabric integrity, maintain garment condition, and support the longevity and care of the pieces you cherish, season after season.

    For more guidance, please take a moment to read The Truth About Garment Bags - a 5-7 minute read.

    - Kazzi Kovers

    Begin with a broad, contoured wooden hanger that supports and mimics the shoulders of the jacket and includes a sturdy wooden bar for trousers, pants, or skirts. Fold the trousers neatly along their natural crease, then drape them evenly over the bar to minimise creasing and prevent them from slipping. Alternatively, use a wooden hanger with clips to hold the trousers or skirt securely by the waistband.

    Fasten the jacket, ensure the collar and lapels are sitting correctly, and gently smooth the fabric before placing the suit inside the garment bag. Avoid using narrow wire or plastic hangers, as they can create shoulder bumps, creasing, wrinkles, and place unnecessary strain on the fabric and structure of the suit.

    Place the suit inside a fully enclosed, breathable Cotton Garment Bag, and gently glide the full-length side zip completely to the end. This helps protect the suit from dust, light, moths, and other insects while allowing air to circulate around the garment.

    For structured suits, we recommend storing one suit per bag, or up to two lightweight suits where there is sufficient space for the suit’s natural drape and shape.

    Always ensure the suit is clean, laundered, and completely dry before storing it. Hang it in a cool, dry, well-ventilated wardrobe or space, away from direct sunlight and excess humidity.

    For more guidance, please read:

    How To Store and Care For Your Suit (3-5 minute read)

    - Kazzi Kovers

    Each Cotton Garment Bag can hold up to 3 garments, depending on the size of your hangers and the thickness of your clothing.

    Lightweight pieces, such as shirts, dresses or pants, may fit comfortably together, while suits, gowns, jackets, blazers, bulky coats, and embellished and layered pieces are best stored separately to help maintain their shape and allow airflow.

    See Wooden Hangers below for more information.

    - Kazzi Kovers

    Yes. Our Garment Bags are crafted from premium 100% cotton and feature a full-length side zip, creating a fully enclosed protective barrier against moths, silverfish, and other insects.

    For optimal protection, always store clothing clean and dry, and glide the zip to the very end to ensure the bag is securely enclosed.

    Cedar rings or cedar blocks may also be added as an extra layer of natural protection, particularly for wool, cashmere, silk and animal-based fibres.

    - Kazzi Kovers

    We recommend storing one leather jacket or leather garment per Garment Bag. Leather benefits from adequate airflow, and separating each piece helps reduce friction and potential colour transfer.

    Colour transfer may occur when differently coloured leather garments are stored back-to-back, particularly in warm or humid conditions. For example, a red leather jacket placed against a black leather jacket may cause dyes to transfer between the surfaces and permanently mark or damage the leather.

    When separate storage is not possible, place a layer of Acid-Free Tissue Paper, a clean white cotton sheet or a white cotton shirt or garment between each leather piece to create a protective barrier.

    However, storing leather jackets or pieces individually remains the safest option for preserving their colour, finish, suppleness, and garment integrity.

    - Kazzi Kovers

    A garment bag can hold up to three hangers, depending on the width of the hangers and the thickness of the garments.

    Our Classic Clothes Hangers may accommodate several lightweight pieces, such as shirts, tops, dresses, pants and skirts.

    Tailored or structured garments, including suits, gowns, jackets, coats and embellished pieces, are best given additional space. Our Wooden Hangers are solid, dense, and contoured to support the shoulders, help reduce creasing, and preserve the garment's shape and fabric structure.

    For heavier garments, we recommend placing one or two garments in each bag on our Coat Hangers to help maintain their shape and fabric integrity.

    - Kazzi Kovers

    No. Not every garment in your wardrobe needs to be covered. Garment Bags are most beneficial for valued pieces, including seasonal favourites, tailored garments, occasional wear, delicate and embellished pieces, and sentimental items, particularly when they may remain unworn for six to twelve months or longer. This may include a winter coat, a suit, a wool blazer, a leather or suede jacket, or a special occasion dress or gown.

    Unlike plastic, non-woven, and polyester covers, a fully enclosed, breathable Cotton Garment Bag allows air to circulate while helping protect clothing from dust, dirt, light, moisture, moths, and other insects. A garment bag also helps reduce accidental snags, friction between delicate, sequinned, or embellished fabrics, and direct contact between garments, which may contribute to colour transfer on leather and suede pieces.

    Take a moment to look through your wardrobe and consider which garments are worth protecting, require additional care, or are worn less frequently. Protecting these pieces helps keep them beautifully cared for and ready to enjoy season after season.

    - Kazzi Kovers

    Yes. Plastic dry-cleaning bags are intended only to protect garments during transport from the dry cleaner and should be removed once you arrive home.

    Freshly dry-cleaned garments, particularly winter coats, suits, wool garments, leather and suede jackets, special-occasion dresses, gowns, and vintage pieces, are best stored in a breathable Cotton Garment Bag once they have been fully aired.

    Plastic and non-woven garment covers may trap moisture during long-term storage, which can contribute to musty odours, yellowing, mould spots, and discolouration. A fully enclosed Cotton Garment Bag allows air to circulate while helping protect your clothing and seasonal pieces from dust, dirt, light, moisture, moths, and other insects.

    - Kazzi Kovers

    STORAGE BAGS

    Crafted from 100% breathable cotton, our museum-quality Storage Bags are perfect for storing and preserving items that are best folded or laid flat rather than hung.

    They are ideal for storing sheets, blankets, throws, quilts, doonas, pillows, seasonal clothing, handmade quilts, vintage pieces, children’s keepsakes, mementos and cherished family heirlooms.

    They are also highly recommended for storing and protecting delicate garments and natural fibres, including cashmere, wool, silk, knitwear, and scarves, as flat storage helps reduce stretching, shoulder bumps, and unnecessary strain on the delicate fabrics.

    Accessories and smaller items, including scarves, belts, wool jumpers and garments, ponchos, and personal items, can also be stored individually in our 100% Cotton Packing Cells. Available in a range of colours, patterns, and sizes. Designed for versatile organisation, they fit neatly inside drawers, on shelves, and in suitcases when travelling.

    - Kazzi Kovers

    Our Cotton Storage Bags are generous and quite spacious, as they are flexible and unstructured. How much you can fit in one storage bag depends on the items you are storing, their size, thickness, and quantity.

    Seasonal items, such as sheets, linens, clothing, blankets, throws, and scarves, can be folded and placed inside our Small or Regular size storage bags, while bulky items such as quilts, doonas, comforters, large blankets, pillows, and bulkier items will require more space and are better suited to our Large or Extra Large Storage Bags.

    Please avoid overfilling the storage bags, as this can place unnecessary pressure on the zip and may cause it to break or split, permanently damaging the bag. Overfilling may also compress delicate fabrics and affect their shape, fabric integrity, and condition when stored long-term.

    Please refer to our Size Guide to select the most suitable Storage Bag for your items.

    - Kazzi Kovers

    Yes. Our Storage Bags are crafted from premium 100% cotton and feature a three-sided zip design, creating a fully enclosed protective barrier against moths, silverfish and other insects.

    For optimal protection, always store your items clean and dry, and glide the zip to the very end to ensure the bag is securely enclosed.

    Cedar Rings or Cedar Hanging Blocks may also be added as an extra layer of natural protection, particularly for wool, cashmere, silk and animal-based fibres.

    - Kazzi Kovers

    Cotton is a naturally breathable fabric, allowing air to circulate around your garments while helping reduce trapped moisture, mould, and mildew.

    Plastic and vacuum-sealed storage bags can restrict airflow, compress delicate fabrics, and trap residual moisture, which may contribute to yellowing, creasing, and fabric deterioration over time.

    Cotton Storage Bags provide gentle, breathable protection, while helping garments, linens, seasonal items, bedding, blankets, clothes, keepsakes, and heirloom pieces maintain their shape, structure, and fabric integrity.

    For more guidance, please take a moment to read The Truth About Vacuum Bags - a 5-7 minute read.

    - Kazzi Kovers

    Our Large Storage Bag is the best option for storing most doonas. The exact fit will depend on the size, thickness and filling of your doona, as bulky winter or king-size doonas require more space than lightweight styles.

    Fold your doona neatly before placing it inside, and avoid compressing it too tightly so the filling can retain its loft and shape during storage. Then zip the convenient 3-sided storage bag to the end, and safeguard your belongings from dust, dirt, sunlight, mould, moths and other insects.

    Please refer to our Size Guide for more information on choosing the most suitable Storage Bag for sheets, quilts, doonas, comforters, blankets, throws, pillows, and seasonal clothing, including cashmere, wool, silk and accessories.

    - Kazzi Kovers

    Our flexible, unstructured Storage Bags can be placed inside wardrobes, walk-in robes, closets, linen cupboards, on shelves, under beds, in spare rooms, offices, attics, garages, caravans, and other clean, dry storage spaces.

    They may be stacked up to three bags high, with heavier bags positioned at the bottom for great stability. Avoid placing excessive weight on bags containing delicate items and fabrics, natural fillings, embellishments, handmade quilts, keepsakes, or heirloom pieces.

    For optimal care and preservation, store your bags away from direct sunlight, damp floors, excessive humidity, and near bathrooms or ensuites.

    Check your stored items every 6-12 months, particularly if they have not been used during that time. Air the contents thoroughly, remembering to glide the zip to the very end to seal the three-sided storage bag, so the bag remains fully enclosed before returning it to storage.

    - Kazzi Kovers

    CEDAR BLOCKS & RINGS

    Cedar wood provides an additional layer of natural protection for garments and storage spaces. Its aroma helps deter moths and other insects, making it particularly beneficial for wool, cashmere, silk and other natural fibres.

    Cedar also helps absorb excess moisture and unwanted odours in wardrobes, walk-in robes, drawers and storage bags, while leaving behind a subtle, fresh cedar scent.

    Garments and the items you are storing should always be thoroughly cleaned and completely dry before any short- or long-term storage.

    Kazzi Kovers Cedar is proudly 100% FSC® Certified New Zealand Cedar Wood.

    - Kazzi Kovers

    Cedar wood has long been used in garment and textile storage. Its fresh, natural aroma may help deter clothes moths; however, cedar rings and hanging blocks will not eliminate an existing infestation or reliably destroy moth eggs or established larvae.

    Use Cedar Hanging Blocks and Cedar Rings as an additional layer of protection for garments and textiles made from vulnerable animal-fibres, including wool, cashmere, mohair, silk, felt, and fur.

    Cedar Rings are best placed one to two metres apart. Ideal for drawers, shelves, garment bags, storage bags, and smaller wardrobes and other spaces. They can also be placed over the hooks of your existing clothes hangers.

    Cedar Hanging Blocks are best placed two to three metres apart. Blocks are suited to wardrobes, walk-in robes, garages, attics, and larger storage spaces.

    Avoid direct contact between cedar wood and garments, particularly white, cream, delicate, vintage, or other light-coloured fabrics, as the natural oils or colour from the wood may transfer and mark the surrounding material. Position the cedar beside the garment or the stored item, or place a layer of Acid-Free Tissue Paper between the cedar and the fabric to help prevent colour transfer.

    Crafted from 100% FSC® Certified New Zealand Cedar Wood, each ring and hanging block reflects our commitment to responsible forestry, lasting freshness, and thoughtful garment care and storage.

    - Kazzi Kovers

    Garments and textiles made from animal fibres benefit most from cedar wood protection because they are particularly vulnerable to clothes moths and other fabric pests.

    Use cedar as an additional layer of protection for wool suits, jackets, winter coats, cashmere, jumpers, knitwear, scarves, shawls, woollen blankets, quilts, and accessories. Cedar may also be used when storing items made from mohair, alpaca, angora, silk, felt, fur, and animal-fibre blends.

    Although cotton is not a preferred food source for clothes moth larvae, cotton garments and textiles may still be vulnerable when they are heavily soiled, blended with animal fibres, or contaminated with hair, skin, perspiration, or food residue.

    For reliable seasonal storage, always ensure your items are clean and completely dry before placing them inside a fully enclosed cotton garment bag or cotton storage bag. This provides an additional layer of protection and helps preserve your garments season after season.

    Refresh your Cedar Wood periodically by lightly sanding its surface to restore its natural aroma. Replace it when the scent becomes faint and can no longer be restored.

    Kazzi Kovers Cedar is proudly 100% FSC® Certified New Zealand Cedar Wood.

    - Kazzi Kovers

    Cedar Wood has been around for centuries. Cedar provides natural protection against moths and insects while gently absorbing odours and moisture, without the use of harsh and harmful chemicals.

    Cedar Rings are best placed one to two metres apart. Ideal for drawers, shelves, garment bags, storage bags, and smaller wardrobes and other spaces. They can also be placed over the hooks of your existing clothes hangers.

    Cedar Hanging Blocks are best placed two to three metres apart. Blocks are suited to wardrobes, walk-in robes, garages, attics, and larger storage spaces.

    Avoid direct contact between cedar wood and garments, particularly white, cream, and other light-coloured fabrics, as the natural oils or colour may transfer and stain the item. You can wrap the cedar in acid-free tissue paper or tissue to help prevent colour transfer.

    Crafted from 100% FSC® Certified New Zealand Cedar Wood, each ring and block reflects our commitment to responsible forestry, lasting freshness, and thoughtful garment care and storage.

    - Kazzi Kovers

    Lightly sand the surface of the cedar wood every 4–6 months, or whenever its natural scent begins to fade. This helps refresh the wood and restore its aroma.

    For continued effectiveness, we recommend replacing your cedar wood approximately every 12 months, or when the cedar scent has completely diminished or can no longer be restored through light sanding.

    Kazzi Kovers Cedar is proudly 100% FSC® Certified New Zealand Cedar Wood, reflecting our commitment to responsible forestry, lasting freshness, and thoughtful garment care and storage.

    - Kazzi Kovers

    SHIPPING & DELIVERY

    Shipping costs apply and are calculated based on the weight of your order and delivery location.

    AUSTRALIA

    FREE Standard Delivery is automatically applied to all orders over $190 within Australia only.

    $11.50 - Up to 5 kg packages.

    Packages above 5 kg are calculated at checkout.

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    EXPRESS POST is also available for orders within Australia and Worldwide, with the cost calculated at checkout.

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    INTERNATIONAL ORDERS

    Shipping rates for international orders are weight-based, vary by country, and are calculated at checkout.

    * USA Orders | Please note that a tariff applies to orders shipped to the United States. This is not applied at checkout. A member of our team will contact you after your order is placed to confirm the additional tariff before processing your order. Alternatively, please contact us at admin@kazzikovers.com.au for more information.

    Please see our Shipping & Returns Policy for more information.

    - Kazzi Kovers

    All orders are carefully prepared and dispatched within 1-2 business days.

    Express orders are dispatched within one business day.

    Excludes public holidays (Brisbane, Australia time zone) and weekends.

    - Kazzi Kovers

    Yes. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to conveniently track your delivery.

    Tracking updates may take up to 24 hours to appear after your order has been dispatched.

    - Kazzi Kovers

    We offer both Standard Shipping and Express Shipping within Australia and internationally.

    AUSTRALIA

    Metropolitan Areas
    Please allow 1–4 business days for delivery.

    Regional Areas
    Please allow 3–8 business days for delivery.

    Country & Rural Areas
    For South Australia, Western Australia, and other country and rural areas, please allow 5–11 business days for delivery.

    Peak Periods & Holiday Delivery
    Please note that the above delivery times may vary depending on the time of year, including public holidays and festivals, particularly around Easter and Christmas, as well as during severe weather conditions. Please allow an additional 1–5 business days during these busy times for delivery.

    INTERNATIONAL ORDERS

    Estimated delivery is 3-12 business days, depending on the destination country. A more specific delivery timeframe will be displayed at checkout.

    - Kazzi Kovers

    Yes. We deliver to residential addresses, commercial addresses, PO Boxes, parcel lockers, and regional areas throughout Australia. We also offer worldwide shipping.

    There is no Click and Collect option available.

    - Kazzi Kovers

    RETURNS & EXCHANGES

    We accept returns within 30 days of delivery for unused, unwashed items in original condition and packaging.

    To start a return, contact our support team, and we’ll guide you through the process.

    Contact Us:

    Australia: (07) 3172 8445

    International: +61 (0)7 3172 8445

    Email: admin@kazzikovers.com.au

    - Kazzi Kovers

    If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations.

    Please reach out to our support team as soon as possible for assistance.

    Contact Us:

    Australia: (07) 3172 8445

    International: +61 (0)7 3172 8445

    Email: admin@kazzikovers.com.au

    - Kazzi Kovers

    Yes. We want you to feel completely confident and happy with your Kazzi Kovers purchase.

    If you are not 100% satisfied for any reason, you may return your order within 30 days of purchase. Goods must be unused, unwashed, and in their original condition. Shipping costs may apply.

    Please note that change-of-mind returns are available for Australian orders only. Change-of-mind returns are not available for international orders, and sale items cannot be returned or exchanged for either Australian or international orders.

    To arrange a return, please get in touch.

    Contact Us:

    Australia: (07) 3172 8445

    International: +61 (0)7 3172 8445

    Email: admin@kazzikovers.com.au

    - Kazzi Kovers

    We are happy to offer an exchange or refund if you have ordered the wrong size, product, or colour.

    Please note that additional shipping costs may apply.

    To arrange an exchange or return, please get in touch, and one of our team will be happy to assist.

    Contact Us:

    Australia: (07) 3172 8445

    International: +61 (0)7 3172 8445

    Email: admin@kazzikovers.com.au

    - Kazzi Kovers

    We are here to help. Please contact us within 30 days of receiving your items, and include your order number, a description of the issue, and clear photographs of the damaged or faulty product.

    One of our friendly team members will review the information and contact you regarding the next steps. Depending on the circumstances, we may arrange a replacement or provide a refund.

    Contact Us:

    Australia: (07) 3172 8445

    International: +61 (0)7 3172 8445

    Email: admin@kazzikovers.com.au

    - Kazzi Kovers